Troubleshooting and Errors

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• How to file a Bug?
• I cannot play my SCORM file with zipBoard. What can be the issue?
• I can’t access the review board. What might be the issue?
• I can’t install zipBoard’s Google Chrome/Mozilla Firefox extensions. What could be wrong?
• I don't see a camera icon for my video files. How to add annotations to it while reviewing?
• I have been invited as a collaborator but unable to see the project on my dashboard. What’s wrong there?
• I have uploaded Articulate scorm file but live annotations does not work, what was the issue?
• I just uploaded a captivate SCORM file, but could not access it using zipBoard. What can be the issue?
• I uploaded a zip file, but it's stuck. What should I do?
• I'm stuck! How do I contact zipBoard?
• I'm unable to delete the annotations. How can I do that?
• My mails are not delivered. What should I do?
• Recover Account or Forgotten Password