How to Contact zipBoard Support, Report a Bug or Request a Feature
To contact zipBoard support, email support@zipboard.co or use the contact form inside the app. This page also explains how to request a new feature and how to log a bug as a task in your own zipBoard project.
How do I contact zipBoard support if I'm stuck?
Send an email to support@zipboard.co, or use the contact us form from inside the app to submit a request. You can also reach the team on Twitter at @zipboardco. If you've found a problem with zipBoard itself, report it the same way.
How do I request a new feature in zipBoard?
Share your suggestions and feature requests on the Roadmap & Suggestions page. You can also give the team a shout-out on Facebook, Twitter or LinkedIn. For more specific details, use the contact us form inside the app or email support@zipboard.co.
How do I file a bug in my zipBoard project?
You can add a bug to your project from the Task Manager or while reviewing a file or URL on the review board.
Tasks and bugs can only be added by the internal team (collaborators) in a project. They are not visible to guest collaborators or reviewers.
How do I add a bug from the Task Manager?
Open the project's Tasks tab and click Add task. By default, every task is added as a bug unless you change the options.
- Log in to zipBoard.
- Select the project you want to add the bug to.
- Go to the Tasks tab from the dashboard and click Add task.
- Describe the task, then set options such as priority, status, assignee and tags. To understand all the options in a task, read How to Create or Modify a Task?
How do I add a bug while reviewing a file or URL?
Open the file in the review board and create the bug on the content with the annotation tools.
- Log in to zipBoard.
- Select the project you want to add the task to.
- Click the add content tile on the project home dashboard.
- Click the file. The review board opens so you can review your website or file and create a bug while viewing it.
- Review the asset using the annotation tools.
- Assign the bug, and set its priority, status and tags.
