How to Integrate zipBoard with Wrike (Setup, Mapping and Settings)
To integrate zipBoard with Wrike, authenticate your Wrike account from the Integrations page, then connect a zipBoard project to a Wrike folder or project. Every task created in zipBoard is then added to Wrike automatically. This guide covers setup, status and priority mapping, linked tasks, editing and removal.
What does the zipBoard Wrike integration do?
After you enable the integration, all issues created in zipBoard by any collaborator are automatically added to the connected Wrike folder or project, and a link to the Wrike issue appears in the zipBoard task. zipBoard's statuses and priorities are mapped to Wrike's, and the links let you move between the two tools.
To set up the integration, you need to be an Organization Owner in zipBoard and an Administrator in Wrike.
How do I set up the Wrike integration?
Authenticate Wrike once for your organization, then connect each zipBoard project to a Wrike folder or project.
- Click your profile icon at the top right, go to the Integrations page, and click Authenticate.
- Sign in to your Wrike account with your email and password.
- In zipBoard, go to Project Settings and click the Wrike icon.
- A list of all projects in your Wrike account loads. Choose the Wrike folder or project that issues created in zipBoard should go to.
- Click Save to enable the integration.
From now on, all tasks created in zipBoard by any collaborator are added to the connected Wrike project, and the link to the Wrike issue appears in the zipBoard task.
How are statuses and priorities mapped between zipBoard and Wrike?
zipBoard's default statuses and priorities are mapped to Wrike's statuses and priorities automatically. The default mappings are shown below.
How are statuses mapped?
How are priorities mapped?
What happens if I add custom statuses?
When you add a new task status, zipBoard prompts you to map it to your Wrike statuses, and to map Wrike statuses back to zipBoard statuses. See How to map newly created statuses with Jira and Wrike integrations.
Custom task statuses and mapping them to integrations are for zipBoard Enterprise users.
How do I view the linked Wrike task for a zipBoard task?
Click the Wrike external link in the zipBoard task to open the matching Wrike task. You can switch back the same way.
- From zipBoard: open the task and click the Wrike external link.
- From Wrike: click the zipBoard task URL in the task description to open the linked zipBoard task.
- From project settings: open the linked Wrike project from the zipBoard project settings tab.
How do I edit the Wrike integration settings?
Click the edit Wrike icon under the project settings, change the fields you need, and click Save so your changes apply.
How do I remove the Wrike integration?
You can unlink a single task, a whole project, or your whole organization from Wrike.
- One task: in the task, click the delete icon next to the Wrike external link icon.
- One project: in the project settings, click the delete icon under the Wrike integration. This unlinks Wrike from all tasks in that project.
- The whole organization: on the Integrations page, click the delete button. This unlinks Wrike from all projects and tasks in your organization.
Wrike integration troubleshooting and FAQ
What should I do if I get an error while connecting Wrike?
Check that your Wrike account has the access it needs: you must be an Administrator in Wrike and an Organization Owner in zipBoard. Wrike's Access Roles article explains Wrike permissions. If the problem continues, email support@zipboard.co.
What happens if I delete a status that is mapped to Wrike?
See What happens when I delete a task status assigned to tasks and integrations?