How do I Integrate zipBoard with JIRA?

Using JIRA integration requires a subscription to zipBoard's Team plan or above. Visit Pricing.

Connecting to your JIRA account

To integrate JIRA with zipBoard you need to be a Project Owner in zipBoard and an Administrator in JIRA. 

1. Go to Manage org and select integration

2. There are 2 types of Jira applications: Jira cloud and Jira server, and you need to follow a different login process for both.

(i) For Jira cloud, before proceeding, make sure to go to this link and create an API Token for yourself.

Click the ' Create API token' button. The following popup appears.

Give it a Label of your choice and click on ' Create' and Copy the generated token to your clipboard.

Choose Jira cloud integration and add Jira site and accept

Now Enable Webhook: Enter Email and token and click on save

(ii) For the Jira server, simply click on Server and enter your Jira URL, Username and Password, then click 'Connect'.

if you get an "Unable to Authenticate error", look here for troubleshooting. 

Mapping your zipBoard project issues to JIRA project

Once the connection is made, a list of all the projects associated with this JIRA account will load. Now, choose the JIRA Project to which the issues created in zipBoard will correspond. 

Then Map how you want Bugs and Enhancements in zipBoard to show up in JIRA.

Enable the integration by clicking on the 'Save' button.

Creating an issue in JIRA from zipBoard

Once you hit save, all issues now created in zipBoard by any of the collaborators will automatically get added to the corresponding JIRA project. And the link of the created JIRA issue will show up in the zipBoard task as well.

Uninstalling the JIRA integration 

To uninstall the JIRA integration from your zipBoard project, simply click on delete in the project settings next to JIRA integration.

To delete from the Organization level, click on the delete button