Managing Guest Reviewer Notifications and Access in zipbBoard
In zipBoard, guest reviewers play a crucial role in providing feedback and insights on projects without needing an account. However, managing their notifications and access can sometimes be challenging. This guide aims to provide a comprehensive overview of handling guest reviewer notifications and access within the platform.
Guest Reviewer Notifications:
- Email Notifications:
- Guest reviewers do not receive email notifications when someone replies to their comments.
However, if a guest reviewer inputs their email address in the optional field, they will indeed receive email notifications for replies.
- Accessing Replies:
- Guest reviewers can revisit the shared link to view replies and comments made by clients.
Even comments added as tasks and their subsequent replies will be visible on the review board.
Managing Access:
- Deleting Shared Links:
- Deleting the shared link does not immediately revoke access for guest reviewers and collaborators.
Even after deletion, guest reviewers and collaborators may still access the link if they have it saved or cached.
- Revoking Access:
- Deleting the guest reviewer from the collaborators tab will revoke their access, this only works if you set up a password.
- Upon attempting to access the link again, they will be prompted for a password (if set).
To ensure complete removal, delete the shared link from the share link section as well.
- Permanent Removal:
To prevent any further access, ensure both the guest reviewer (if applicable) and the shared link are deleted.
Deleting the shared link will redirect users to app.zipboard.co upon attempting to access it again.
Rest assured, removing the guest reviewer from the collaborators tab does not delete their comments; it only prevents them from receiving further notifications.
Effectively managing guest reviewer notifications and access is crucial for maintaining security and control over project feedback in zipBoard. By following the outlined steps, you can ensure that guest reviewers only access the relevant content and that their access is promptly revoked when necessary.
For further assistance or inquiries, don't hesitate to reach out to our support team for personalized guidance.